Customer service and telemarketing departments of businesses use call center representatives. For these professions to be successful, various hard and soft talents are needed. You can decide if this is the best career route for you by understanding the duties involved with these positions. This post will discuss call center representative careers in Canada and give you a how-to manual for getting started.
Below are the call center representative Jobs in Canada you should apply for:
Jobs as a Call Center Representative at Trabajo. Org Canada, Ottawa
Steven Seita is looking for a Call Center Representative to act as the company’s point of contact with its present and future clients. The chosen candidate must be able to take responsibility for effectively resolving client concerns, issues, and questions while maintaining client pleasure at the forefront of all actions and decisions.
Responsibilities
- Organize and efficiently handle a lot of incoming and outgoing calls.
- When managing various topics, adhere to communication “scripts.”
- Determine the consumer’s needs, clarify information, investigate each problem, and offer remedies or alternatives.
- Whenever a chance to sell more things presents itself, seize it.
- You may engage clients and create lasting relationships by going above and above.
- Maintain a database in our call centre with all of the conversations’ transcripts.
Job Opening at KSNT for Financial Customer Service Representative
Toronto, Canada, Ont.
You have the chance to study, take the lead, and advance in your career, thanks to KSNT Jobs! Multiple Financial Customer Service Representatives are needed to support high-volume inbound customer service projects for our leading financial services clients, one of the largest global providers of customer experience (CX) products and solutions.
Based on your choices and experience, KSNT Jobs, a reputable employer, will find the perfect fit for you, including full-time day and evening jobs. Following your application, you will participate in our video interview so that we can get to know one another better.
Vacant position for a bilingual customer service representative at Learn4Good Canon Canada
As a bilingual customer service representative, you will be responsible for politely, professionally, and promptly handling client calls, updating their information in our systems, and ensuring that the dispatch team and our field service technicians have all the information they need to offer excellent customer care.
Learn4Good is thrilled to present a novel, flexible way of working that allows for employee flexibility while upholding operational readiness.
Royal Bank of Canada Position Available for Senior Solutions Architect
Toronto, Canada, Ont.
The company’s culture at RBC is incredibly supportive and full of opportunities and rewards. Emboldened by a sense of shared purpose, you will contribute to our customer’s success and our communities growth.
Working in a setting that values teamwork, service, responsibility, diversity, and honesty, you will be doing work that matters in the world, whether you’re assisting clients in finding new opportunities, creating new technologies, or offering knowledgeable counsel to internal partners.
Work as a bilingual credit and dispute representative at CIBC
Canada’s Ottawa, ON
CIBC is creating a contemporary bank that is focused on relationships. Talented, driven professionals committed to acting in our client’s best interests are needed at CIBC.
At CIBC, they support your goals and strengths, giving you more influence at work. Our team members are recognized for who they are and what they contribute, and they have everything they need to have a significant effect.
You will be required to work from home for this position as CIBC transitions to an Agent @ Home model. Assumptions and specifics will be clarified if you continue the recruitment process.
Also Read http://Call Center Training Guide
Jobs for Contact Center Support Specialists at IBM 31 688 reviews
Canada
Your ability to translate crucial business requirements into code and foster innovation will determine IBM’s success. By collaborating and integrating code into enterprise systems, your efforts will power IBM and its clients across the globe. You will have access to the most up-to-date training, resources, and technology, as well as an unrestricted career path with the global leader in technology.
The Context Centre Support Professional (CCSP) is essential to the delivery and ongoing development of IBM-supplied services, ensuring that our clients’ end users can access and utilize them. The level of service our clients provide to their customers is directly impacted by the CCSP, which is crucial to keeping their businesses operating. You can be proud of
La-Z-Boy of Southern Ontario hires customer service representatives in Burlington, Ontario, Canada.
La-Z-Boy Furniture Galleries is now looking for an administrative assistant that is mature, upbeat, motivated, and results-driven.
Processing sales-related paperwork, taking payments, helping clients schedule delivery and pickups, and keeping in touch with the staff at the customer care center are all duties of the La-Z-Boy administrative department.
Vacancy for an Outbound Customer Service Representative in Ontario, Canada, at Top Notch Employment Services
A significant Canadian institution is looking for home-based outbound customer service representatives. This individual is in charge of placing outgoing calls while working remotely.
Competitive Call Answer Agent Position at TELUS in Canada’s Edmonton, AB
Being a great communicator – listening, honest, and clear; advocating for customers’ wants; developing a personalized experience; genuinely demonstrating humanity in every customer interaction; completing tasks by utilizing each other’s unique talents and anticipating and responding to changing customer needs.
Job as a Customer Service Agent for National Bank Toronto, Ontario, Canada
Working as a Customer Service Agent in our Collection team entails advising clients who haven’t made payments on one or more goods, managing their credit, and offering creative alternatives.
Your part
- Make contact with clients to build a relationship built on trust and implement the ideal solution for them.
- Pay attention to client needs and address problems
- Analyze and comprehend a lot of data to assess a client’s financial status accurately.
- Provide guidance and solutions based on your client’s demands to emphasize the advantages for them and make them aware of their financial status.
Conclusion
The point of contact for a company’s calls is a call center representative, who typically specializes in customer success and support. They are in charge of answering consumer calls, contacting customer service for product support, researching the products, receiving training, and cross-selling and up-selling.