Are you someone that enjoys helping others and interacting with customers/clients? Are you experienced in customer service, and do you desire to work in Australia? This post is for you. Here, we have a list of customer service jobs in Australia with visa sponsorship in 2023 that will help you live your dream and earn a fantastic salary.
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Description of a customer service role
Customer service representatives bridge the gap between a company and their customers. Their duties may include;
- Handling customer complaints and inquiries
- Provide accurate and timely service to promote customer loyalty.
- Processing orders, invoices, and payments
- Looking up information to help resolve customer queries
- Escalating matters that can’t be resolved at the customer service representative level
- Responding to customer questions
- Reviewing customer feedbacks
Requirements for a customer service jobs in Australia with visa sponsorship in 2023
The position of a customer service representative demands that you meet the following requirements and skills;
- Highly developed communication skill
- High school diploma or its equivalent
- Excellent customer service skill
- Demonstrated problem-solving, analytical, and negotiation skills to enable effective resolution of issues or customer dispute
- Time management skill
- Multitasking skill
- Ability to work independently or within a team
- Have an interest in helping people.
- Well-presented, polite, and discreet
How to apply for a customer service job in Australia with visa sponsorship in 2023
To apply for a customer service job in Australia with visa sponsorship in 2023, you need to;
- Research for potential employers willing to sponsor your visa
- Qualify for the position that is eligible for visa sponsorship.
- Apply for the job by sending in your application after the opening date of application.
- Send only one application for each position/employer, as multiple applications to one employer may be rejected.
- Pass the selection process.
- Ensure to seek the knowledge of an immigration attorney for detailed information.
Ten customer service jobs in Australia with visa sponsorship in 2023
- Customer service officer: The role of a customer service officer is to provide support and service to customers, delivering excellent customer service to internal and external clients.
- Customer care consultant: responsible for handling customers’ complaints, providing information about products and services of the company, and processing orders.
- Customer service specialist: provides positive customer experience and handles questions, comments, and complaints regarding a particular business.
- Customer service associate/ sales consultant: handles retail sales and services, answering internal and external calls, Invoicing, and Product demonstrations
- Customer banking specialist: Assist customers with general banking transactions, answering questions and queries, Build a personal connection with customers through meaningful conversations
- Customer support assistant: assists customers in doing business with the organization
- Technical customer service advisor: Assists customers with their inquiries and purchases, answers questions about products and works with senior engineers to overcome customer or product issues.
- Customer service/console operator: delivering high-quality products and services and meeting up customer expectation
- Customer service manager: handles the Customer Service Team and all internal clients transactions and ensures that each inquiry that comes into the team is attended to and handled professionally.
- Casual customer service representatives: managing inbound call inquiries from customers, maintaining customer engagement on the phone, handling complaints, and troubleshooting issues.
Salary of a customer service job in Australia
A customer service representative’s salary may vary depending on factors like employment type, location, experience level, job type, etc. As deduced by payscale, the average salary of a customer service job in Australia is AU$ 52,487 per year and AU$ 23.95 per hour.
Conclusion
Getting a visa sponsorship job in Australia requires researching and building networks with Australian employers. You should start your research as soon as possible and make sure to be eligible for the job you which to apply for. There are different customer service jobs in Australia with visa sponsorship in 2023 that you can apply for. With the correct information and support, you can make your dream of working in Australia come true.